When you sell a product or service, you expect to be paid.

Despite all your precautions, however, you are never safe from an unpredictable payer or the bankruptcy of a loyal buyer you thought reliable.

Credit insurance enables you to have the creditworthiness of your assessed existing customers, consequently limiting the number of customers at risk in your portfolio. In the event of non-payment, you can entrust the follow-up and collection of your invoice to ODL.

• Export credit insurance covers Luxembourg companies against the risks of nonpayment of their clients, whether the risks are of political origin or related to insolvency or debtor default.
• Foreign Investment insurance covers the investor against political risk in the host country.
• Prefinancing insurance addresses Luxembourg importing companies that must pay an advance payment to their foreign suppliers.
• Guarantee Commitment Insurance covers the banks of the Luxembourg exporters who are internationally active and who issue bank guarantees (advance guarantee payments, performance bonds…) benefiting a foreign customer.
• Bank Credit Insurance covers banks that grant credit lines to Luxembourg exporting companies, enabling them to reduce their risk by covering up to 50% of a loan’s portion against the risk of non-reimbursement.

Credit insurance can limit your company’s losses when one of your foreign debtors fails to pay its debt. This non-payment may be due to your customer’s financial situation or to a political event that stops the payment of the debt.

Credit insurance guarantees payment of your customers’ debts, which is a considerable reassurance for your bank, who will find it easier to grant you the credit lines you need to develop your business. Moreover, the beneficiary of an insurance policy can be assigned to a third party, i.e., your bank could become the beneficiary of your insurance policy.

ODL can cover both commercial and political risks.

ODL does not only cover products, but also companies exporting services.

The insurance premium depends on the credit insurance’s policy type suited to your project, the payment terms granted to your debtors, the risk assessment of your customers’ financial position and the country risk. You can ask our staff for a quote at any time.

Simply download the application form from or ‘Forms’ section and return it with the relevant details.

The list of eligible countries is available here.

ODL is constantly seeking to adapt its range of products to the changing needs of Luxembourg exporting companies. The ODL team is open to developing, as best as possible, a solution tailored to your company’s needs.

No. ODL is the public credit insurer of the Grand Duchy of Luxembourg.

ODL can insure bank credit lines and/or guarantee commitments that financial institutions grant to Luxembourg companies active in exports.

We invite you to contact your financial institution.

Please contact our office to explain your project.

No. Unfortunately, no waiver can be granted regarding the precedent criteria.

Once you have submitted your request, the company is entitled to enter a commitment with its service provider.

To access the MyGuichet.lu portal, the user must have:

• a LuxTrust product or an eID (Luxembourg electronic identity card)
• a legal electronic signature
• a professional space in MyGuichet.lu

For technical support, please contact the Guichet.lu help line on +352 247-82000, or LuxTrust support on +352 26 68 15-1.

1. Complete the application form by following the instructions.
2. Check data and confirm entry
3. Sign the form
4. Add all requested documents (e.g. balance sheets, organisational chart, quotation, registration form)
5. Send the application to the authorities
6. Send the application to the relevant authorities

As soon as your request has been submitted, you will automatically receive an e-mail confirming that your request has been received.

If the status of your application needs to be corrected; please contact our office.

The number of participation’s in a trade fair/conference/seminar abroad corresponds to the number of times the company has previously been present, as an exhibitor or speaker, at the same trade fair, reaching the same audience. It does not include the number of applications for financial aid submitted to ODL.